Privacy Policy

Effective Date: 1 Feb 2026

At BLEC Electrical (Pty) Ltd, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, services, or communication channels.

1. About BLEC Electrical (Pty) Ltd

BLEC Electrical (Pty) Ltd provides generator solutions, electrical installations, backup power systems, maintenance services, and related electrical services for residential, commercial, and industrial clients.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect the following information when you contact us, request a quotation, make use of our services, or visit our website.

Personal Information

Full name
Email address
Phone number
Company name
Physical address
Billing information
Project or service details

Technical Information

When visiting our website, we may automatically collect:

IP address
Browser type and version
Device information
Website usage data
Cookies and analytics data

3. How We Use Your Information

We use collected information to:

Respond to enquiries and quotation requests
Provide electrical and generator-related services
Manage installations and maintenance bookings
Improve customer service and communication
Process invoices and payments
Improve website performance and functionality
Conduct marketing and advertising activities
Comply with legal obligations

We do not sell or rent your personal information to third parties.

4. Cookies and Website Tracking

Our website may use cookies and similar tracking technologies to improve user experience and website functionality.

Cookies may be used to:

Analyse website traffic
Understand visitor behaviour
Improve website performance
Support advertising and remarketing campaigns
Remember user preferences

You may disable cookies through your browser settings if preferred.

5. Third-Party Services

We may use trusted third-party service providers including:

Google Analytics
Google Ads
Payment gateways
Website hosting providers
Embedded video services such as YouTube
Social media integrations

These services may collect and process information according to their own privacy policies.

6. Data Protection and Security

BLEC Electrical (Pty) Ltd takes reasonable technical and organisational measures to protect personal information from:

Unauthorised access
Loss or theft
Misuse
Disclosure
Alteration or destruction

While we strive to protect all information, no electronic system can guarantee complete security.

7. Sharing of Information

We may share limited information with:

Service providers assisting with operations
Payment processors
Legal authorities where required by law
Contractors or suppliers involved in project delivery

Information is only shared when necessary for legitimate business operations or legal compliance.

8. Your Rights

Subject to applicable laws, you may request:

Access to your personal information
Correction of inaccurate information
Deletion of certain information
Withdrawal of consent where applicable
Information regarding how your data is processed

Requests may be submitted through our website contact channels.

9. Retention of Information

We retain personal information only for as long as reasonably necessary to:

Provide services
Meet legal and financial obligations
Resolve disputes
Maintain business records

10. External Links

Our website may contain links to external websites. BLEC Electrical (Pty) Ltd is not responsible for the privacy practices, security, or content of third-party websites.

Users access external websites at their own risk.

11. Children’s Privacy

Our services and website are not intended for children under the age of 18, and we do not knowingly collect personal information from minors.

12. Updates to This Policy

BLEC Electrical (Pty) Ltd reserves the right to update this Privacy Policy at any time. Updated versions will be published on this page with a revised effective date.

13. Contact Information

For questions regarding this Privacy Policy or your personal information, please contact BLEC Electrical (Pty) Ltd through the contact details available on our website.

POPIA Compliance

BLEC Electrical (Pty) Ltd is committed to complying with the Protection of Personal Information Act (POPIA) of South Africa.

We process personal information lawfully, responsibly, and transparently in accordance with applicable data protection legislation.